Track Swiss Post with context
Swiss Post tracking events can be stored as a parcel timeline, making it easier to see the latest status and previous updates together.
You can label parcels by order or item, which is usually easier than recognizing a delivery by tracking number.
Useful for mixed-carrier deliveries
Many online orders do not all arrive through the same carrier. ParcelTag is built for that mixed reality: Swiss Post, Planzer, DHL, and future supported carriers in one account.
Carrier data can vary by shipment type, so ParcelTag shows the information it can retrieve without pretending to replace official Swiss Post tracking.
Swiss Post tracking number format
Swiss Post numbers usually follow an 18-digit pattern grouped as 99.00.123456.78901234 on the parcel label, or appear as a 13-character alphanumeric code starting with two letters such as RR or RC for international items.
When pasting the tracking number into ParcelTag, copy the full sequence including any dots — the app strips formatting automatically and keeps the canonical number for future lookups.
About Swiss Post
Swiss Post was founded on 1 January 1849 when the Swiss federal government unified fourteen cantonal postal services into a single national network. Today it remains fully state-owned and is Switzerland's second-largest employer, with around 54,000 staff. In 2023 it handled 185 million parcels — a figure that peaked above 200 million in 2021 during the pandemic-driven e-commerce surge.
The Universal Postal Union ranked Swiss Post the world's best postal operator five consecutive times through 2021, reflecting the quality and reliability of its domestic network. Its post office footprint has shrunk from over 4,000 branches in 1914 to around 700 today as digital services and MyPost24 parcel lockers take over routine transactions.
Swiss Post status messages explained
"Picked up" means Swiss Post has collected the parcel and scanning has begun. "In transit" means it is moving between sorting centres and no further action is needed. "Out for delivery" means the parcel is on the delivery round for your address that day. If an Abholungseinladung (collection notice) is left, it means a delivery attempt failed — the parcel is held at the named post office or MyPost24 locker for seven days before being returned to the sender.
"Customs clearance in progress" applies to international items entering Switzerland: the parcel may be held until import duties are assessed or paid. "Returned" means the parcel did not reach the recipient and is travelling back to the sender — typically because it was not collected within the seven-day window or the address was unreachable.