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Mondial Relay tracking — Point Relais & Locker delivery status

ParcelTag supports Mondial Relay tracking so pickup-point and Locker deliveries can sit beside your home-delivery parcels in one dashboard.

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Track Mondial Relay with context

Mondial Relay updates are stored as a timeline, making it easier to see when a parcel was registered, dropped off, routed through an agency, made available at a Point Relais or Locker, or delivered.

This is especially useful for marketplace and second-hand purchases where you may have several pickup parcels active at the same time.

Mondial Relay tracking number formats

Mondial Relay says parcel tracking numbers may appear as an 8-digit expedition number, and some tracking tools also accept 15-digit parcel numbers depending on the shipment.

Use the number from the merchant email, Mondial Relay notification, marketplace order, or drop-off receipt when adding the parcel to ParcelTag.

About Mondial Relay

Mondial Relay is a French out-of-home parcel delivery network focused on Point Relais shops, Lockers, and affordable consumer parcel delivery. It is widely used by ecommerce stores, marketplaces, and person-to-person sellers.

The network operates across several European countries and is especially common in France, Belgium, Luxembourg, Spain, Portugal, and the Netherlands through pickup-point and locker delivery flows.

Mondial Relay status messages explained

"Étiquette créée" or data-received messages mean the shipment exists but has not yet been physically scanned. "Pris en charge" means Mondial Relay has accepted the parcel. "En cours d’acheminement" means it is moving through the network.

"Disponible en Point Relais" or Locker availability means the recipient can collect it at the listed location. Incident, delay, or return statuses should be checked on Mondial Relay for pickup deadlines and next steps.

Frequently asked questions

What does a Mondial Relay tracking number look like?+

Mondial Relay commonly uses an 8-digit expedition number. Some parcel references may be 15 digits depending on the source and shipment flow.

What does "colis disponible en Point Relais" mean?+

It means the parcel has arrived at the selected pickup shop or Locker and can be collected using the instructions from Mondial Relay.

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